VTI Glove Box Services | Quality Support and Maintenance

Mon - Fri: 9:00 - 19:00

SERVICE

With VTI’s expert support, you’re not just purchasing equipment—you’re securing reliability, efficiency, and peace of mind.


We’re with you at every step to ensure smooth, lasting performance.

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VALUE-ADDED SERVICES

VTI provides complimentary services for optimal equipment performance. Our commitment to exceptional service underscores our dedication to your satisfaction and success.

Is Your Equipment Ready to Perform at Its Best and Last Long?

  • Proper installation and training are crucial for long-term performance.
  • Every glovebox includes complimentary onsite setup and hands-on training.
  • Setup by certified technicians ensures a hermetic seal and reliable operation.
  • Hands-on training boosts efficiency and extends the glovebox's lifespan from day one.

Looking for a glovebox with unmatched reliability and peace of mind?

  • VTI offers a 3-year parts and materials warranty ( US-based units ) and 1-year Edwards vacuum pump warranty.
  • Proper installation, use, and maintenance ensure your glovebox stays defect-free.
  • With VTI, your investment is secure, and your satisfaction is our priority!

Are you frustrated by not being able to find support when issues arise?

  • VTI offers free lifetime remote support for peace of mind.
  • All questions answered within 24 business hours.
  • Get prompt support via email, phone, or video call, to resolve issues quickly and keep your equipment at peak performance.

Have Questions? We’re Here to Help Anytime!

  • VTI’s free lifetime remote support keeps answers within reach wherever you are.
  • Access real-time guidance via phone, email, or video.
  • Ensure smooth glovebox performance, minimize downtime, and keep operations seamless.

Unsure about how to maintain it? Don’t worry!

  • Regular maintenance ensures smooth operation and peak performance.
  • VTI offers a free subscription with manuals, checklists, troubleshoorting trips, training videos, and more.
  • Click "Subscribe" to stay updated with essential resources.

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Email Subscription

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ON-DEMAND SERVICES

VTI offers a comprehensive range of on-demand services, including repair, upgrades, relocation, and preventive maintenance. Our dedicated team is committed to providing tailored solutions that enhance the performance and longevity of your equipment, ensuring efficient and reliable operations.

When complex issues arise, wouldn’t you want fast, expert onsite support to keep things running?

When Glovebox issues arise, complex problems can be hard to resolve remotely. That’s why we offer expert onsite repair service—delivering faster diagnostics, precise solutions, and minimal downtime. Our technicians will be there to get your system back up and running, ensuring your operations stay smooth and efficient.

Ready to Upgrade Your Glovebox and Boost Performance?

VTI offers a range of exciting services, including workstation expansions and add-on features like freezers, internet remote control, and internal solvent traps. Enhance your workspace and take your operations to the next level with our innovative solutions!

Relocating and worried about your glovebox's performance and warranty?

VTI offers professional disassembly and reassembly services to ensure a smooth transition. Our skilled technicians handle the process safely and efficiently, minimizing downtime and protecting your investment. Plus, you can rest easy knowing that your maintenance warranty remains intact. Trust us to keep your operations running seamlessly!

Want to avoid costly downtime and keep your glovebox running at peak efficiency?

VTI’s Preventive Maintenance service offers a systematic approach to inspecting, servicing, and maintaining your equipment to prevent breakdowns and ensure optimal performance. With scheduled inspections, thorough assessments, proactive part replacements, and early issue detection and repair, we help you stay ahead of potential problems—keeping your operations smooth, reliable, and worry-free.

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FAQ

Find quick answers to your questions in our FAQ section

  • Yes, VTI gloveboxes feature a high-capacity purifier that absorbs 2000g of moisture and 60L of oxygen. When saturated, connect the regeneration gas and press a button—the PLC handles the process automatically.

    With long regeneration intervals (only 1–2 times per year) and no need to frequently replace cartridges, maintenance costs stay low
  • Not usually. VTI gloveboxes feature an advanced O-ring flange window with the O-ring securely embedded in a body groove to prevent damage during disassembly. This thoughtful design simplifies the process, making it easier, faster, and hassle-free to load large equipment through the window.
  • Yes, our gloveboxes feature an advanced bolted design with removable side panels. To expand, you simply need to purchase an extension chamber; the circulation pipes can be extended, allowing you to share the same purifier. ( our technician can help on the installation of expansion )
  • No, our standard oxygen analyzer uses a ZrO₂ sensor, which is solid-state, air-stable, and has a long lifespan.
  • Our standard moisture sensor is P2O5 Sensor widely used in field of Lithium battery and organometallic, the sensor can be renewed by acid-cleaning while contaminated by HF or other corrosive atmosphere.
  • We offer a free maintenance subscription, including operating manuals, maintenance checklists, typical troubleshooting, training videos, support articles, and more.
    Simply click the subscription button to receive all essential updates.

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SPARE PARTS

We have a comprehensive inventory of spare parts for after-sales service. Please feel free to contact us if you need any assistance.

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